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No hidden costs, just outstanding customer service.
Find the best tenants
We’ll advertise your property on Rightmove, Zoopla & PrimeLocation with zero upfront payment*. Our lettings experts are ready to take tenant enquiries 24/7/365 and send you instant viewing notifications via text and email.
Prepare the tenancy paperwork
Once you’ve shown the tenant around the property, for a one-off payment of £249 inc vat we'll secure a holding deposit, take up references on 2 tenants, create a digital tenancy agreement, register a 5 week tenancy deposit and take care of the legal paperwork.
Before the tenant moves in, we will arrange a rent guarantee insurance policy to protect you up to £2,500 per month. If the tenant is late, unlike Rent on Time, it may take up to 12 weeks to receive rent during a claim.
How it works
Our lettings experts will support you throughout the entire process
We advertise your property.
95% of tenants begin their search online. That’s why our system will upload your advert to Rightmove, Zoopla, Primelocation & Gumtree in real-time. As a result, your listing could be seen by thousands of potential tenants.
"Received our first renter enquiry within 20 minutes of being published. We had such a good response that we paused the advert the following day."
We find you the best tenants.
Once you've met the tenant and they fit your criteria, we'll make sure they are trustworthy by including 2 complimentary reference checks and conduct a 6 year credit check, current salary and previous landlord reference.
Tenants love our personal service too. They get their own dedicated point of contact to help throughout the process.
"By dealing with the landlord direct, the tenant feels more of an obligation to keep things up to date."
Zoe Dare Hall (Property Club) read our featured article
We handle the legal stuff.
"The team are very efficient in vetting tenants, getting the tenancy agreement sorted and signed and lodging the deposit."
You get guaranteed rent.
We include a rent guarantee insurance policy to protect you up to £2,500 per month*. Should the tenant stop paying, the policy will activate after 8 weeks and will continue to cover you until the tenant has moved out.
In the unlikely event that you need to evict a tenant our legal team will handle the entire process for you, cover legal costs of up to £100,000 and keep you informed throughout.
"It takes on average 41 weeks to repossess a property costing landlords in the region of ten to sixteen thousand pounds per claim."
Everything you need
To make renting easy.
We will advertise your property on the biggest UK property websites including Rightmove, Zoopla, PrimeLocation and Gumtree.
Text & email alerts
Once we have taken an enquiry, you'll receive a text and email alert with the tenants contact details immediately.
We conduct in-depth reference checks, including a 6 year credit check, an employment reference and references from previous landlords.
Once approved, a professional tenancy agreement is emailed to all parties to be signed securely online. No printing required!
We collect the deposit, register it with the 'Deposit Protection Scheme' and issue all legal certificates to you and your tenants.
Monthly rent collection
We collect and transfer the rent payment to you within 3 working days. Late payments are chased and you're kept in the loop.
We cover any legal costs incurred should you need to start legal proceedings against a tenant with regard to repossession.
Our Rent Guarantee policy will insure your rent payments up to £2500 per month and any legal expenses up to £100,000.
From the moment you register through to the end of the tenancy, you will have a dedicated account manager to offer support.
Results from our customers
Landlords love our personal service and keep on telling us the same story!
Great prompt & accurate service.
As a first time landlord the team were a massive help. Guided me through the process and the paperwork. Every question I had was answered quickly and with great detail. I would very highly recommend them guiding anyone through the letting process.
Excellent, friendly & very professional.
I moved to LettingaProperty from a high street agency about 5 years ago. They continue to be very helpful in all aspects of renting a property: advertising, advising about the right rental price, finding a tenant, drafting the contract, sending the required information, then collecting the rent and handling renewals. They are now handling 5 of my properties and I do not regret for one minute that I switched to them.
I am super-impressed!
They gave great advice on my advert, helped me select the best photos, and talked me through the process. Finding tenants was quick and simple, and it has been great to have professionals managing the referencing, contracts and advising on check-in.
How long does it take to receive my rent?
We generally have the rent payment transferred to our landlords within 3 working days at the very latest. Usually, our finance team have transferred the payment within 24 hours of collecting it from the tenant less our service fee which can be calculated at the top of this page.
Who shows the tenant around the property?
We are able to service your letting requirements at such great value because we feel landlords can carry out their own viewings to save thousands of £’s a year in letting fees. We do offer a viewing service to help those more central locations so speak to our team to get a quote.
Who deals with property maintenance?
The landlord is responsible to arrange any general repairs and maintenance on the property. For general maintenance, we work closely with RatedPeople who provide a tradesman search and comparison service at competitive prices.
How long does it take to evict a tenant?
Government statistics indicate it can take up to 41 weeks on average in some parts of the country before a bailiff is able to evict a tenant. We know that as long as your rent is covered by us or our insurer we will want to expedite the process to ensure your property is back in your hands as soon as possible.
Do I receive rent if the property is vacant?
No, there are companies that will take your property and sublet it at a profit where you will have no control of who will be living in your property. We believe you can have the best of both with our support to limit if not eradicate any void periods and in the long term make more money from your investment.
Is Guaranteed Rent an insurance product?
Our Guaranteed Rent plan includes a Rent Guarantee insurance policy that has been arranged by Alan Boswell Insurance Brokers Limited, is administered by Motorplus Limited t/a Coplus and is underwritten by UK General Insurance Limited on behalf of Great Lakes Insurance SE.