GDPR for landlords. Your Questions Answered

Updated: July 4, 2018

If you are letting a property in the UK, GDPR for landlords certainly affects you in a few key ways. But before we address these major changes, let’s take a quick look at how we got to this point.

Set of keys with GDPR for landlords engraved

GDPR for landlords requires registering with the ICO and having a landlord privacy policy.

A brief history of UK data protection

In essence, data protection regulation has been enforced in the UK as a way to ensure that businesses and business owners do not abuse or misuse the data of their customers. The purpose is to ensure it is not just used correctly but also stored safely. In the UK, the first Data Protection Act was introduced in 1984.

It has been subsequently revised over the years and in 1993, a famous case was brought forward which saw PC Brown being prosecuted for mishandling data. Though the ruling was eventually overturned, it was a landmark case and UK businesses seemed to start taking data protection more seriously.

What are the biggest changes?

GDPR, or General Data Protection Regulation, came into force on 25th May 2018.

It filtered through from EU law and is the basis for the data protection regulation that is now in force.

Here’s a brief overview of the 5 most important aspects of GDPR. These affect businesses and business owners of all types.

Individuals have had their rights extended

GDPR aims to give individuals back control over their data. To help accomplish this, there have been clear outlines of certain rights. This includes the right to be forgotten, the right to alter data and the right to transfer data. So, if someone is not happy with you holding their information any longer, they can update it, transfer it to a competitor or have it deleted. You must comply with such wishes.

Businesses must work harder to safely store data

In this digital age, threats surrounding consumer data are on the rise. You needn’t look further than the recent Facebook-Cambridge Analytica scandal to see how angry the world has been that companies have been mishandling their data.

You should have sufficient protocol in place to store any data safely.

If not then …

Penalties for failing to comply with GDPR have been increased

The ICO (Information Commissioner’s Office) is the organization responsible for ensuring people comply with GDPR. They have had their powers expanded and can impose harsh fines and penalties on businesses and individuals who fail to comply.

This is as much as £17 million. The ICO has the ability to test your systems at any time as well.

Businesses must be careful about how they collect personal data

You should be transparent about what information you collect from someone and why. You should be open and honest and declare all of your intentions.

The best way to do this is through a landlord privacy policy.

Keep reading to find out how to get your own.

GDPR is here to stay

Finally, and most importantly, GDPR is here to stay!

Even though it has filtered down through EU law, it will be remaining firmly in place once Brexit finally comes about. So, if you are currently failing to comply, then it’s time to sort it out.

What about GDPR for landlords?

OK, so now you have an idea of what GDPR is and how it affects everyone, let’s delve into how you can easily comply with GDPR for landlords.

First off, you need to ensure that you are being very open with any tenants about why and how you collect their data.

Next, you want to ensure that said data is stored safely and is at minimal risk of being stolen.

Finally, you need to give tenants the ability to access, alter and delete that data whenever they wish.

So, what are the steps you need to take? Well, here are the 2 best places to start.

1. Landlords should register with the ICO

The ICO requires all landlords (and businesses) to register with them, and you may need to pay a fee.

The best way to ascertain if this applies to you is to head over to the official website.

They will take you through a few steps to help you out, and that should answer many of the questions you have.

2. Get yourself a landlord privacy policy that is GDPR compliant

A landlord privacy policy is an important document that you should give to all new tenants and make as clearly available as possible.

You can link to this on your site (if you have one) and also give one to every new tenant.  We have included this privacy policy in our tenancy agreements which is a service available in our letting packages.

A good landlord privacy policy informs the tenant on how and why you collect and store their data and aims to reassure them of its safety.

If you’re looking for a landlord privacy policy, click here to download one and we’ll email one over to you shortly.

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GDPR for landlords. Your questions answered
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GDPR for landlords. Your questions answered
Description
If you are letting a property in the UK, GDPR for landlords certainly affects you in a few key ways. There are 2 steps you can take to be GDPR compliant.
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LettingaProperty.com
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91 Comments

  1. Muhammad July 4, 2018 at 3:17 pm #

    Hello please send me a privacy policy for my existing tenant. Thank you.




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  2. Jen Treanor July 4, 2018 at 11:11 am #

    Thanks for the article. Please can you send me a copy of the privacy policy.




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  3. Eve Shorter July 1, 2018 at 8:19 pm #

    Please send me a copy of the privacy policy for tenants, thank you




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  4. Dan Vegad June 30, 2018 at 1:06 pm #

    Thanks for the very useful article – please email a policy to me.




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  5. Jim Vernon June 30, 2018 at 12:05 pm #

    Send me copy please.
    Thank you.




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  6. Emma Williams June 30, 2018 at 11:54 am #

    Very useful – please send me a copy




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  7. Patricia Murphy June 30, 2018 at 11:37 am #

    Please may I have a copy of the privacy policy as I will have an advert going in in the next couple of weeks and a new tenant. Does this privacy policy have to be given to existing tenants?




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    • Jonathan Daines July 4, 2018 at 12:59 pm #

      Hi Patricia, I would recommend sending the policy to your existing tenants too.




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  8. Bains June 28, 2018 at 9:32 am #

    Send me a copy please




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  9. Mark Chapman June 27, 2018 at 3:39 am #

    Hi, thank you for this. We are letting out one property and slightly confused at the legal definition of “processing”.

    We use a letting agent who is fully registered so I’m not sure if we also need to pay the fee. Any useful guidance is appreciated. Thank you




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  10. catherine murray June 24, 2018 at 9:16 pm #

    please may I have a copy of the privacy policy




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  11. Rohim June 24, 2018 at 8:58 am #

    Please send me your privacy policy




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  12. Hazel June 21, 2018 at 11:40 am #

    Please send me a copy of landlord privacy policy




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  13. James Bell June 20, 2018 at 7:23 pm #

    Thanks!
    Please would you send me a copy of the privacy policy?




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  14. Cathy Shingles June 19, 2018 at 3:18 pm #

    Could you please email me your privacy policy for landlords. thank you




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  15. Shabir M Shivji June 18, 2018 at 12:43 pm #

    Please send me a copy of landlord’s privacy policy
    Many Thanks




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  16. ivor thomas June 15, 2018 at 9:08 pm #

    Please send me a copy of the landlord privacy policy




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  17. Gill Cahill June 15, 2018 at 10:49 am #

    Please could you send me a Landlords Privacy Policy




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  18. Mary de Grey June 14, 2018 at 10:37 am #

    Thanks for the article. Please can you send me the privacy policy.




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  19. Patricia June 14, 2018 at 10:32 am #

    Thanks for the useful summary. Please can you send me your privacy document.
    My property is let and managed through an agent who is registered with the ICO. As the agent is the one who processes, obtains, records, stores, updates and shares the tenants confidential information…..is it necessary for me also to be registered with the ICO?




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  20. Richard June 14, 2018 at 4:02 am #

    Please send me a copy of your privacy policy. Many thanks.




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  21. Alison girling June 13, 2018 at 8:15 pm #

    Absolutely brilliant article about hank you x could I have a copy of your privacy statement to just have a look and compare to the one I drafted and sent out to my tenant myself to see if It was along the right lines 🤷‍♀️ There Janeen many s conflicting view in who needs to do what and why 🙄




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  22. Alison Howard June 13, 2018 at 2:13 pm #

    Please send me this information




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  23. David June 12, 2018 at 7:32 pm #

    Please send me a copy of the privacy policy




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  24. Charlotte Bulmer June 12, 2018 at 6:21 pm #

    Thanks for the offer: please send me a copy of you Privacy Policy.




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  25. Lesley June 11, 2018 at 7:24 pm #

    Please send me a copy of your privacy policy. Many thanks.




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  26. Chris Wardle June 11, 2018 at 11:44 am #

    I’d like a copy of the Privacy Policy, please. Also, do I have to register if I only manage my own properties and do NOT obtain data from credit ref. agencies?




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    • Jonathan Daines June 12, 2018 at 10:36 am #

      Hi Chris, as per my note to Ken below… As daft as it may sound, even having just one property that you are letting out, if you are ‘processing information’ the guidelines suggest that you need to register. Processing information can be either one of these activities; obtaining it; recording it; storing it; updating it; and/or sharing it. Here’s the link to take a self assessment: https://ico.org.uk/for-organisations/data-protection-fee/self-assessment/




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  27. Narendra Bilimoria June 11, 2018 at 8:35 am #

    Please email me a privacy policy and any update information as a landlord I need to be aware of.




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  28. Froso Philippides June 11, 2018 at 6:09 am #

    Yes please to the privacy policy. Very good article!




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  29. kevin jalali June 11, 2018 at 1:06 am #

    pls email me a copy, thx




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  30. Sukhchandan Kaur June 10, 2018 at 10:14 pm #

    Please send me a Privacy Policy. Many thanks for valuable information and support. Sukhchandan Kaur




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  31. Amit T June 10, 2018 at 10:11 pm #

    Good website. please provide a copy of Landlord privacy policy.




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  32. Helen Yates June 10, 2018 at 8:54 pm #

    Could I have a copy please? Thank you




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  33. James June 10, 2018 at 7:04 pm #

    Please can you email me a LPP cheers




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  34. Keith June 10, 2018 at 5:31 pm #

    Hi Jonathan,
    Thank you for your very helpful advice. Please email me a copy of the Privacy Policy.
    Many thanks.




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  35. Ian June 10, 2018 at 3:51 pm #

    Yes please to the privacy policy. I am already signed up to emails. Thanks




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  36. Paul Conway Moxham June 10, 2018 at 3:17 pm #

    Another clear and concise message giving the efficient response I have come to expect from previous dealings with your organisation. Keep up the good work.i already get your e-mails but would appreciate a copy of the GDPR document. Paul C Moxham




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  37. Mark Goodger June 10, 2018 at 10:47 am #

    Yes, please send through the privacy policy




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  38. Diane Beecroft June 10, 2018 at 10:43 am #

    This is the clearest article on GDPR that I have read so far. Many others make it seem very scary, but this write up gives me the confidence to get on and sort it out straight way. Very much appreciated.




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  39. MR LESLIE KIRKHAM June 10, 2018 at 9:28 am #

    Hi Jonathan
    Thank you for enlightening me. I need to update my “tenant welcome pack” and include this policy.
    Regards




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  40. Lynne Moss June 10, 2018 at 8:15 am #

    Yes, please send me a copy of the landlord privacy policy. Thank you for a clear message on GDPR.




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  41. Ricky C June 10, 2018 at 8:05 am #

    Hi Jonathan, great article. Please kindly email over the privacy policy. Thanks.




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  42. KEN WALLER June 10, 2018 at 7:47 am #

    This really surprised me, although in retrospect it is logical. I am an “accidental landlord” with one property let. Do I still have to register with the ICO.Please send me the privacy policy paper




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    • Jonathan Daines June 12, 2018 at 10:34 am #

      Hi Ken, thanks for your question. As daft as it may sound, even having just one property that you are letting out, if you are ‘processing information’ the guidelines suggest that you need to register. Processing information can be either one of these activities; obtaining it; recording it; storing it; updating it; and/or sharing it. Here’s the link to take a self assessment: https://ico.org.uk/for-organisations/data-protection-fee/self-assessment/




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  43. Rachel Jones June 9, 2018 at 10:10 pm #

    I’d love to see a copy of the privacy policy, thanks




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  44. Rosemary June 9, 2018 at 7:53 pm #

    Hi, can you send me your Privacy Policy please




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  45. jeff turner June 9, 2018 at 6:48 pm #

    many thanks for a clear description of our responsibilities.
    can you please send a copy of your privacy policy.
    many thanks




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  46. Nick Britten June 9, 2018 at 6:40 pm #

    Hi, Could you please email me a copy of your Landlords Privacy policy etc. Many thanks, Nick.




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  47. Stuart Wilson June 9, 2018 at 5:14 pm #

    Thank you very much for both the clear explanation and keeping us up to date with all he current legislation!




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  48. Elaine Mc Cormack June 9, 2018 at 4:57 pm #

    Please send me a copy of the Privacy Policy




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  49. Stuart Irvine June 9, 2018 at 4:19 pm #

    Best have one as well




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  50. Mak June 9, 2018 at 3:27 pm #

    Please provide copy of privacy policy




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  51. Maureen Holmes June 9, 2018 at 1:51 pm #

    Please send me a copy of the privacy policy




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  52. Emma June 9, 2018 at 1:03 pm #

    Thanks for this article. Please could I see a copy of the privacy policy.




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  53. Claire June 9, 2018 at 12:46 pm #

    Thank you for your clear, concise and informative article – l bet l am one of many grateful landlords! Yes please, to receiving a copy of your privacy statement. Much appreciated!




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  54. Jayne Entwistle June 9, 2018 at 12:27 pm #

    Please send policy please.




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  55. judith main June 9, 2018 at 12:13 pm #

    Please may I have one? thanks




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  56. eamon June 9, 2018 at 12:02 pm #

    Jonathan. Thanks again for a clear and informative article. Could I receive a copy of the policy please. Eamon




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  57. Glenis Scadding June 9, 2018 at 11:37 am #

    Please e mail me a copy of the privacy policy, thank you, Glenis




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  58. Jonathan Daines June 9, 2018 at 10:41 am #

    Thank you for the comments – please see your inbox for a copy of the landlord privacy policy that should be given to your tenants.




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  59. John June 9, 2018 at 10:37 am #

    Yes please to the privacy policy. I already receive your mails.




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  60. Khaleda June 9, 2018 at 10:27 am #

    Hi, please email me the Landlord privacy policy.




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  61. Russell Crooks June 9, 2018 at 10:19 am #

    Yes please.. Send me the policy




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  62. Helen Lock June 9, 2018 at 10:16 am #

    Yes please, I am aware of the new regulations but would like to have a copy of your Landlord Privacy Policy as it would be specific to landlords and hopefully suitable for existing tenants on old AST’s




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  63. Mike Bridger June 9, 2018 at 10:10 am #

    Please give me the policy document
    Many thanks




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  64. Matt Parsons June 9, 2018 at 10:05 am #

    Thanks for the jargon free insight.




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  65. Wendy Rushton June 9, 2018 at 10:00 am #

    Hi Jonathan
    Could you please email me a copy of the privacy document.
    Thanks for your help as always. Wendy




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  66. Catherine Fox June 9, 2018 at 9:54 am #

    Thanks for the info
    Please email me the policy
    Thank you!




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  67. Martin Starr June 9, 2018 at 9:27 am #

    Thanks for explaining about GDPR would you please send me a copy of your privacy policy
    Martin




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  68. Dorothee Muller June 9, 2018 at 9:15 am #

    May I please have a copy of the privacy policy? Grateful for this update.




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  69. Andrew Holder June 9, 2018 at 9:10 am #

    I would like the privacy policy please. Thanks for all your help.




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  70. Jenny McBean June 9, 2018 at 9:05 am #

    I would like to see the privacy policy please




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  71. Richard Robbins June 9, 2018 at 8:55 am #

    Yes please, I’d like to see your privacy policy.




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  72. Richard Saunders June 9, 2018 at 8:45 am #

    Would appreciate the Landlords Privacy Policy. Thanks.




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  73. Mas June 9, 2018 at 8:38 am #

    Please email me a privacy policy and any update information as a landlord I need to be aware of.




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  74. Patricia Murphy June 9, 2018 at 8:12 am #

    Thank you for offering this privacy policy. Do any steps need to be taken for existing tenants?




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  75. Andrew Young June 9, 2018 at 8:10 am #

    ** happy to receive mail… spell checker changes happy to have!




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  76. Linda June 9, 2018 at 8:10 am #

    Another hoop to jump through. Thanks for the helpful info




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  77. Andrew Young June 9, 2018 at 8:09 am #

    Yes please to the privacy policy. Think I already receive your mails but have to do so in any case.




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  78. Peter Murray June 9, 2018 at 8:08 am #

    Thanks for this very clear and succinct article!




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    • Jonathan Daines June 9, 2018 at 8:50 am #

      Thanks – check your email for the LPP.




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      • Andrew Yair July 3, 2018 at 9:42 am #

        Hi Jonathan,

        Sorry to add to the list of requests, but would it be possible for you to send me a copy of the privacy policy for landlords please?

        Best wishes, Andrew.




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