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A success story
Since our conception in 2008 we have received a string of customer and industry plaudits, of which we are extremely proud of including winning Landlord Buy to Let Award for ‘Best Website’, the GoodWebGuide’s ‘Property Website of the Year', top marks in an independent Property Ombudsman survey and with over 98 per cent of our own customers recommending us, outstanding service is a foundation value we uphold in all our landlord and tenant interactions.
Outstanding customer service
Thousands of landlords and tenants have registered to use the service and we are overjoyed to say we are still serving our first ever landlord, who to this day has successfully re-let their property each year through with our help. We are proud of our loyal customer base, with over 73% of our private landlords renewing each year.
We are a member of the Property Ombudsman, The UK Association of Letting Agents, National Landlords Association and Safe Agent, so we have the professional backing to support any property owner embarking on becoming a landlord.
Our ethos is to provide landlords with the option to let and manage their property without the high costs and failing service culture often associated with the conventional high street letting agents. Landlords and tenants play an integral role in shaping the delivery of our services through our regular testing and website feedback systems. We are always looking for ways to make the life of tenants and landlords easier.
Our story so far
Plans for the formation of LettingaProperty.com began in 2008 when Lettings Director Jonathan Daines teamed up with his brother Matthew, a Director in the Services Sector to create an evolutionary online letting agency business model aimed at servicing today’s landlords and tenants.
Following 12 months of development, forging relationships and developing its online presence, the company launched its operations in August of 2009.
Up-to-date technology, a strong lettings knowledge and a cost efficient infrastructure enables the company to offer a traditional lettings service without the higher administration costs found with conventional high street letting agents.
LettingaProperty.com manages all that a high street agency would be expected to do, but far more cheaply, efficiently and at a higher service level.
Privately funded by both founders and a portfolio private landlord turned investor, the company is well positioned to engage in ambitious growth plans over the coming years and continue to provide both value and service to their new and loyal landlord clientele and their tenants.
With passion and integrity, the people at LettingaProperty.com aspire to make renting easy by supporting our landlords and tenants to better understand and manage the rental process online.
Matthew and Jonathan Daines
Founders of LettingaProperty.com
“Excellent, friendly and very professional service. They helped me through the entire process, ‘holding my hand’ and advising me in all aspects of renting a property: advertising, advising about the right rental price, finding a tenant, drafting the contract, then collecting the rent and handling renewals.”
- Suzy Mills
Meet the team
We make renting simple, secure and intuitive.
Founder & CEO
Co-Founder & COO
HR Business Partner
UX / UI Lead Designer
SEO & Affiliate Manager
Results from our customers
Landlords love our personal service and keep on telling us the same story!
Great prompt & accurate service.
As a first time landlord the team were a massive help. Guided me through the process and the paperwork. Every question I had was answered quickly and with great detail. I would very highly recommend them guiding anyone through the letting process.
Excellent, friendly & very professional.
I moved to LettingaProperty from a high street agency about 5 years ago. They continue to be very helpful in all aspects of renting a property: advertising, advising about the right rental price, finding a tenant, drafting the contract, sending the required information, then collecting the rent and handling renewals. They are now handling 5 of my properties and I do not regret for one minute that I switched to them.
I am super-impressed!
They gave great advice on my advert, helped me select the best photos, and talked me through the process. Finding tenants was quick and simple, and it has been great to have professionals managing the referencing, contracts and advising on check-in.