“Without the Rent Protection Plan we would have struggled with our mortgage repayments” – a Colchester landlord shares their experience
Case Overview
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Property Location: Colchester
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Monthly Rent: £1,095.00
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Tenancy Type: Fixed term contract
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Tenancy Period: 20 August 2024 – 5 March 2025
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Tenancy Deposit: £1,263.00 (secured with TDS and reclaimed in full for unpaid rent)
The Challenge: Tenants Stop Paying Rent
For a Colchester landlord of three years, letting out their only property was a step towards building a secure financial future. They chose to work with LettingaProperty.com to take the stress out of self-managing, saying:
“Having a letting agency offers us expertise and support with the administrative, rent collection and legal aspects of letting out a property.”
But six weeks into the tenancy, the tenants fell behind on rent.
“Our initial concern was how long drawn the process would be and what the legal route would look like if the worst-case scenario arose where the tenants refused to leave the property.”
Within a few months, arrears had climbed to nearly £5,500.
The Solution: Rent Protection and Legal Support
Thankfully, the landlord had chosen the Rent Protection Plan, which includes:
✔ Guaranteed rent payments during tenant arrears
✔ Full legal support for disputes and evictions
“The Rent Protection Plan ensured we received income to continue covering the mortgage costs. It gave us peace of mind throughout the eviction process.”
Our Client Accounts team took the lead on managing the situation:
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Served the Section 8 notice
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Coordinated with legal teams for court applications and hearings
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Secured a bailiff eviction
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Reclaimed the tenancy deposit to offset arrears
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Kept the landlord informed and reassured at every step
“The agency led the process and mediated where required with the legal support provider. Their communication and professionalism meant we felt very cared for during a difficult situation.”
The Outcome: Rent Secured, Property Recovered
The tenants were finally evicted on 5 March 2025, approximately four months after serving notice.
“There were some issues at the property the tenant had not reported, but we resolved most before a new tenancy started later that month.”
Thanks to the Rent Protection Plan, the landlord received £1,095 every month for five months, avoiding missed mortgage payments and financial stress.
Reflections from the Landlord
“Were we not subscribed to the Rent Protection Plan we would have struggled with our mortgage repayments and been very stressed about the legal situation. We would have been clueless about the process. Without a doubt, we would recommend this plan to other landlords.”
Why Choose LettingaProperty.com?
This case highlights how our Rent Protection Plan gives landlords peace of mind:
✔ Guaranteed rental income every month
✔ Expert arrears recovery and legal support
✔ Stress-free property management even in difficult situations
Discover how we can protect your rental income – book your free consultation today.