Tools for property maintenance.

Rental Property Maintenance: whose responsibility is it?

December 8, 2018 Shannon Hall 4 Comments

This post was last updated on May 14th, 2019 at 03:52 pm

As a landlord, your property is a huge investment. Whether you manage one home or a hundred, you want to make sure that you protect your investment and, of course, keep your tenant’s home a safe and healthy place to live.

One of the most common questions that we are asked as letting agents is: what maintenance projects are the responsibility of the tenant, and what jobs fall to the landlord? The short answer is that maintenance is a shared responsibility. The law, though, sets out some simple rules about who should arrange and pay for specific repairs, and what landlords and tenants should each do to look after the property.

Tools for property maintenance.

Structure and fabric of the building

Looking after the structure and fabric of the building is your job as a landlord. Your tenant has to take reasonable care not to cause damage to the home they’re living in, and to let you know if they spot a problem. Fixing any problems which come up, though, is your responsibility. You also need to make sure that regular preventative maintenance is carried out to a high standard, to prevent further problems from occurring.

As mentioned above, tenants should take good care of the property – including things like cleaning and keeping an eye out for any issues – but, once any problems have been reported to the landlord, it’s not the tenant’s job to put them right. If you don’t arrange repairs or maintenance promptly, your tenant can take legal action against you, and you could be prosecuted by the local council. If you’re reading this and currently need to do any repairs to your property, why not get some free quotes from our partners over at Rated People. You can find trusted tradesmen and get free quotes for almost any job.


As well as the building itself you, the landlord, are responsible for the basic utilities: gas, water, and electricity. You must make sure that each is installed to the right safety standards, that they are regularly checked and serviced by a qualified person, and that the property has all the right safety certificates.

Appliances and white goods

When it comes to appliances and white goods, the rules are slightly more complex.

Anything that can be classed as a sanitary necessity, so the toilet, bath, shower, kitchen sink – and the associated plumbing and electrics – are your responsibility as a landlord. The law says that it is also your job to look after the heating, gas or electric; hot water and plumbing; pipes and drains; and any gas appliances.

Put simply, anything that’s not on that list – for example, a fridge/freezer – is the tenant’s responsibility. If, however, any furniture or appliances are provided as part of the tenancy agreement (most often in a furnished property) then, once again, it is the landlord’s job to repair or replace them if they break.

Safety equipment

As a responsible landlord, it is also up to you to make sure that you provide appropriate safety equipment in your property. This means smoke and carbon monoxide alarms – and checking they work – as well as anything else which a risk assessment deems is needed. Your local fire service may offer a complimentary assessment.

In some properties, especially student properties or HMOs, this might also mean fitting and maintaining fire doors, extinguishers, and full alarm systems. You may also be responsible for ensuring multiple escape routes from HMOs and larger properties.


About Shannon Hall

Shannon joined in 2015 and has proven to be an exceptional Valuations Manager by supporting new landlord clients in switching to our digital platform. Not only is Shannon an experienced landlord herself, she has achieved professional qualifications in Residential Lettings & Property Management, holds a NFOPP Technical Award and has completed a Diploma in Business Management.


    December 8, 2018 REPLY

    Thanks for info on whos responsible.
    When it comes to the garden.who is responsible for the boundry fencing.

      December 11, 2018 REPLY

      It is best to take a look at your tenancy agreement as it may have a clause in regards to responsibility but usually, this is up to the landlord to maintain.

    December 8, 2018 REPLY

    Is replacing a dishwasher landlord or tenant responsibility?

      December 11, 2018 REPLY

      To check if the dishwasher and/or other appliances left in the property are considered to be the landlords responsibility, it is best to take a look at your tenancy agreement and inventory. Freestanding appliances are sometimes left as a gesture of goodwill at the start and may be used for beneficial use only. If the appliances are integrated, they usually form part of the fixtures/furnishings and are considered to be maintained by the landlord. However, if you are unsure, give your landlord a call and let them know there is an issue.

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