You are here

LettingaProperty.com Reviews

Read the latest LettingaProperty.com reviews from satisfied landlords & tenants

Fabulous Service

I cannot recommend LettingaProprty enough... they have been absolutely fantastic. It is the first time I have let a property and the whole process has been absolutely seamless. The product they offer is fantastic value for money and you really feel like a valued customer. The team check in to see how things are going, they keep you up to date with things that are happening and they are so efficient. Honestly, I cannot think of anything that i wasn't happy with, brilliant team! Thank you everyone. 

5

Excellent prompt first class service

The person I dealt with and her team at letting a property were absolutely fantastic in their service. I cannot fault them at all. Always returned my calls gave me straight answers did exactly as instructed. Fantastic company and so many other letting companies should take note at how you guys operate. Would definitely recommend and use again.Very happy customer

5

Effective, flexible, efficient and kind!

Our tenant surprised us by announcing that she was going to move out five months earlier than the end of the contract- which was seriously problematic since we are overseas landlords and had not planned on being back in London anytime soon. She was in a difficult situation, but she also put us in a very difficult situation- which was awkward and tense for everyone but must have been particularly so for the team at lettingaproperty. Regardless, their response time was impeccable, their responses thorough, and they did everything in their power to facilitate an agreement that suited everyone. I also appreciated that they showed kindness and empathy where the tenant was concerned (always encouraging in my book especially as so many estate agencies behave like vultures with only profit making in mind), but it was still clear that, ultimately, they were on our side. They also reduced other costs where possible (again- priority is on service, not profit), and included a service or two free of charge that boosted the overall end result. Ultimately, we managed to save ourselves a trip to London because lettingaproperty handled the vast majority of our needs. We could not be happier with this company! My only suggestion would be to obtain some kind of office mobile phone that can be used for whatsapp or skype calls. I feel this would drastically improve the overall service, particularly with regards to overseas landlords- depending on where you are calling the UK can be very expensive! This is because all the emailing can be very time consuming, misunderstandings can easily arise when emailing, and a phone call is much better for establishing a cordial working relationship. Just my two cents though, and this doesn't detract from the fact that we are thrilled with lettingaproperty.

5

Effective, flexible, efficient and kind!

Our tenant surprised us by announcing that she was going to move out five months earlier than the end of the contract- which was seriously problematic since we are overseas landlords and had not planned on being back in London anytime soon. She was in a difficult situation, but she also put us in a very difficult situation- which was awkward and tense for everyone but must have been particularly so for the team at lettingaproperty. Regardless, their response time was impeccable, their responses thorough, and they did everything in their power to facilitate an agreement that suited everyone. I also appreciated that they showed kindness and empathy where the tenant was concerned (always encouraging in my book especially as so many estate agencies behave like vultures with only profit making in mind), but it was still clear that, ultimately, they were on our side. They also reduced other costs where possible (again- priority is on service, not profit), and included a service or two free of charge that boosted the overall end result. Ultimately, we managed to save ourselves a trip to London because lettingaproperty handled the vast majority of our needs. We could not be happier with this company! My only suggestion would be to obtain some kind of office mobile phone that can be used for whatsapp or skype calls. I feel this would drastically improve the overall service, particularly with regards to overseas landlords- depending on where you are calling the UK can be very expensive! This is because all the emailing can be very time consuming, misunderstandings can easily arise when emailing, and a phone call is much better for establishing a cordial working relationship. Just my two cents though, and this doesn't detract from the fact that we are thrilled with lettingaproperty.

5

Really made it efficient and hassle free

All staff were helpful, friendly and efficient throughout the process. It made it really simple and less stressful to organise my move. All communication via phone and email has been really clear, to the point and professional. I haven’t used an online letting agents before - only high street agents - and I would definitely recommend it, especially for the speed the referencing was processed. I felt there could have been more communication in regards to the moving in process, as in a hand over to the landlord perhaps. I would have liked it to have been made clearer there would be no inventory for the property but all in all this simplified the experience anyway.

5

Great service

We have used Lettingaproperty.com for over 2+ years now and we have found the service they provide to be excellent. They are very in getting things done smoothly. We also use the rent collection service and have found our rent is always very promptly paid over to us. Hassle free good customer service and would recommend to landlords using their service 

5

So pleased i found you - lettingaproperty is a no brainer.

Everything about lettingaproperty has reduced the stress and risk of being a landlord. After having a bad tenant with a high street agent i needed to rethink and reformat my approach to being a landlord. Lettingaproperty offered me insurance and more control over the whole process - at a fifth of the price! i was initial a little intimidated about showing prospective tenants around, however, i found that i really enjoyed the process and meeting and being able to connect with the people who i was eventually going to trust to live in my house. Equally, they could assess whether or not i was an honest and trustworthy landlord. From advertising my property It only took one week to get two very good offers. All the paperwork was completed very efficiently by lettingaproperty. The staff were always very helpful on any question that i had. Both my tenant and i were extremely impressed with the whole process.

5

Fantastic and reliable service

Letting our property using ‘Lettingaproperty.com’ was very quick and easy. Their template for creating the advert was easy to use and made advertising a breeze! If I got stuck there was always someone to ask. This support continued all the way through the tenancy. I liked doing the viewings myself because I get to meet all the potential tenants and see who will actually be living at my property. We decided to go for the gold package, knowing our rent is guaranteed brings peace of mind. It was also great to have someone dealing with the referencing and contracts. Amazing value for money compared to high street estate agents! 

5

Professional with a human touch

I have been a client of Letting a Property for many years and I have to say I have never had any problems in dealing with this excellent company. It is not just well-run, it is also made up of professional, friendly staff who go a step further to ensure complete customer satisfaction. I am extremely pleased to recommend their services to anybody who wants a hassle-free relationship with a modern and competitive Estate agency.

5

Superb and hassle free service

The service I received from Lettingaproperty was beyond anything I had expected. From sign up to the property being handed over to the tenant, the staff were absolutely brilliant and quick to respond to any queries I had. The whole process was as seamless as it could be. I highly recommend their service. I found a perfect tenant within a week of the advert. If you are looking for a great agent at excellent cost compared to the high street then look no further. Give them a try and you won’t regret it. Huge thanks to all the staff that helped me through the process, you know who you are!

5

Pages