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Read the latest LettingaProperty.com reviews from satisfied landlords & tenants
We would just like to say what an outstanding job Lettingaproperty.com did for us last week. Our new tenants had been let down on another property, but not before they had given their notice at their current residence, selected a move in date and even booked the removal company! Hence, they had to find another suitable property listing that would allow them to complete all the checks, sign all the paperwork, transfer funds and move in within a very few days. The letting agent assigned to our property helped us and our new tenants to meet all the tight deadlines and kept a very cool head in the process. And thankfully all was completed on time so that our new tenants could move in on their original move date. The agent was very supportive throughout the process.
I rent out a small property using this company and have just let again for the second time. Using them will not be for everybody, you have to do some leg work as they don't have boots on the ground so if you need hands on management, a local estate agent is the only way, at a much higher cost. I have the gold package which is pretty comprehensive and suits me as I can fix most things myself and living only 5 minutes away, can attend straight off if the tenants have any problems. I have a gas man, electrician, roofer and a glazier I can call on if need be. The Platinum package covers emergency call outs so that would probably be good way to go if you are remote from the property.
I can't fault back up provided, never had to wait to speak to some one if I need to. I get constant up dates on any changes legal or otherwise that might affect the rental. Everything is done electronically including signing tenancy agreements so no waiting for the post.
A big plus is that up to now, my tenants think they get good service from LettingaProperty. This matters as at the recent change, the tenant who was leaving did the viewing for me and pretty much sold it to the new people.
Hope this helps potential users
This was my first time renting a property and was clueless about everything. Lettingaproperty.com really helped me and my girlfriend find our dream home and cant thank them enough. Great customer service and communication from the beginning. I highly recommend.
The staff of Lettingaproperty.com have been friendly and supportive and have provided much needed advice and guidance. If you can deal with aspects that require face-to-face interaction (tenant viewings) but want to be able to rely, for a moderate fee, on the agents' experience and professionalism regarding other things (ad placement, tenant referencing, photos and plan, deposit scheme, etc.), the services of this well-run company are for you.
I was impressed with the level of support I received from staff and the speed with which they addressed problems. I will definitely use Letting a Property again and would not hesitate to recommend them to friends.
I have used Letting Property.com for many years. And have let many properties through them. Each time they have assisted me, and always ready on the phone to answer any questions, keeping you up to date at all times.They will even help with the adds if your not too good with the computer. Once you have used them you will not go anywhere else. A real value for money service.
Moving out as a tenant is not quite pleasant, a lot of paperwork and days off from work....Using this agency saves you from all this effort, I have been in contact with them since day one and they arranged everything, sign contracts online, keep in contact with the landlord and responded to all my queries straight away.
Even after we moved in, they called to confirm if everything was ok and if is anything they can do for us .
I would definitely recommend this agency and in special the person I dealt with, she was absolutely on top on the situation since day one when I called.
We used Letting a Property when renting our house and the process was very smooth, easy and quick. They got in contact with us along the way explaining what we should do next and what we were waiting for etc. Very responsive on both phone and email. The reference checks only took a day and the rental agreement was sent around via email to all parties to DocuSign.
As a first time landlord I couldn't have chosen better agency. I didn't want to pay a huge amount of money every month but also wanted to have some security with the rent payments so I chose the "rent on time" package.
Dealing with ladies at agency was very easy, there was no "silly" question for them (thank you to them, I know I had loads of these!!!), I never had to wait long on the phone to get through and my emails questions/requests were dealt with quickly and efficiently. Service provided by agency was just perfect and I found tenants very quickly.
I also used their photographer, their inventory and their PAT testing people and every single one of them called quickly to arrange the appointment at convenient time for me, then arrived on time and shown full professionalism.
I am not going to look anywhere else if I need the letting service again.
I used to rent my property with High Street agents but I always felt the service I was getting was not proportionate to the cost.Lettingaproperty provided me with a fantastic service for a fraction of the cost. The staff on the phone were really helpful, friendly and professional. Through their website they offer add-ons, such as; Gas safe certs, inventory, etc... at a click of a button, which was really handy for me and, I have to say, they all did a professional first class job. The major reason why I chose Lettingaproperty.com, is that they are the only agents (at least, that I could find) that offers the Rent on Time service. This means that I will get my rent every month regardless of the individual circumstances (and difficulties) of the tenants. This worked perfectly for me as my priority was to maintain cash flow. I would definitely recommend Lettingaproperty.