Tenancy Deposit Protection

After no payment has been received within 7 days from the rent due date and reminders have been sent, a final letter will be sent to the tenant/guarantor, copying the Landlord confirming the position and a rent schedule showing arrears. If rent has not been received by day 30 after this letter is sent, we advise our legal team and insurer of a pending claim. If the tenant fails to pay the next month’s rent and falls into 2 months arrears, a Section 8 Possession Notice will be served and legal proceedings against the tenant may begin.

If the tenant fails to pay and vacate the property, then a possession order from the Courts will be issued. If the tenant still fails to vacate or pay, a formal possession order will be provided by the courts. Finally, if the tenant still fails to vacate after this period has elapsed, a bailiff will be arranged to evict the tenant. Whilst the tenant is still in possession of your property and during the process of eviction, LettingaProperty.com will ensure your rent is paid without any delay. 

Yes, under all our Letting Plans you are required to pay a relisting fee. If we are still collecting your rent and you wish to relist, we can deduct this amount from your next rent payment.

Yes, under the Complete Plan this service is complimentary and involves us having to liaise with all parties including the Deposit Protection Service during disputes.

Under the Essential and Complete plan, the tenants deposit, which will be lodged with the deposit protection service, will be added by the insurer if this is not required for damages and dilapidations. If the tenants deposit is required to be used for any claim of dilapidations, the insurer will not use the deposit for outstanding rent.     

Yes. With our Complete plan, whilst your tenant remains in your property your rent will be assured and paid by the end of the 3rd working day regardless if your tenant does. Please read our plan terms and conditions for further information.