{"id":13347,"date":"2025-08-14T16:16:25","date_gmt":"2025-08-14T15:16:25","guid":{"rendered":"https:\/\/www.lettingaproperty.com\/landlord\/blog\/?p=13347"},"modified":"2025-08-14T16:16:25","modified_gmt":"2025-08-14T15:16:25","slug":"how-to-arrange-viewing-appointments","status":"publish","type":"post","link":"https:\/\/www.lettingaproperty.com\/landlord\/blog\/how-to-arrange-viewing-appointments\/","title":{"rendered":"How to Arrange Viewing Appointments: A Complete Guide for UK Landlords and Tenants"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Arranging a property viewing might seem straightforward \u2014 pick a time, meet, and have a look around. But in reality, the way you <\/span><b>arrange viewing<\/b><span style=\"font-weight: 400;\"> appointments can make all the difference. For landlords, it\u2019s about attracting the right tenant quickly. For tenants, it\u2019s about making the most of every opportunity to find the perfect home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this guide, we\u2019ll break down everything you need to know about arranging viewings in the UK, from preparation tips and scheduling strategies to etiquette and legal considerations. Whether you\u2019re a landlord aiming to minimise void periods or a tenant searching for your next home, this article will help you navigate the process like a pro.<\/span><\/p>\n<h2><b>Why the Viewing Stage Matters<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For landlords, the viewing is often the tipping point in securing a tenant. Photos and descriptions might generate interest, but it\u2019s the in-person or virtual visit that convinces someone to say, \u201cYes, this is the one.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For tenants, a viewing is your chance to inspect the property beyond the online listing. You can check the neighbourhood, the condition of the property, and ask the questions that really matter before signing a tenancy agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A well-organised <\/span><b>viewing<\/b><span style=\"font-weight: 400;\"> process benefits both parties:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Landlords<\/b><span style=\"font-weight: 400;\"> reduce wasted time and secure tenants faster.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tenants<\/b><span style=\"font-weight: 400;\"> get a clearer picture and avoid surprises after moving in.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>The Basics of Arranging a Viewing<\/b><\/h2>\n<h3><b>For Landlords<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you <\/span><b>arrange viewing<\/b><span style=\"font-weight: 400;\"> appointments, your goal is to balance efficiency with flexibility. Here\u2019s how:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pre-qualify your tenants<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Before you agree to a viewing, ask a few screening questions: employment status, move-in date, and whether they have pets. This saves time for everyone.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Offer multiple time slots<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Tenants often have busy schedules. Providing a range of viewing times \u2014 including evenings or weekends \u2014 can make your property stand out.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Confirm the details in writing<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Email or text the date, time, and meeting point to avoid any confusion.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prepare the property<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Tidy, declutter, and ensure all lights are working. First impressions matter more than you think.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Have key information ready<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Be prepared to answer questions on rent, deposit, council tax band, and any included bills.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<\/ol>\n<h3><b>For Tenants<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you arrange a viewing, preparation can help you spot the right home faster.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Book promptly<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Good properties in popular areas move fast. Arrange viewing appointments as soon as you see a listing you like.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Research before you go<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Check local transport links, schools, and amenities so you know what to look for during the visit.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Be on time<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Arriving late can cut your viewing short or give the wrong impression.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bring a checklist<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Think about must-haves (storage space, parking) and nice-to-haves (garden, double glazing) so you don\u2019t forget to ask.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Take photos and notes<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> If you\u2019re viewing several properties, this helps you compare later.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<\/ol>\n<h2><b>Types of Viewings: In-Person vs. Virtual<\/b><\/h2>\n<h3><b>In-Person Viewings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The traditional choice, ideal for getting a real feel of the space. You can check details you can\u2019t always see in photos, like noise levels or water pressure.<\/span><\/p>\n<p><b>Tip for landlords:<\/b><span style=\"font-weight: 400;\"> Make sure the property smells fresh, is well-lit, and feels welcoming.<\/span><\/p>\n<p><b>Tip for tenants:<\/b><span style=\"font-weight: 400;\"> Use the time to open cupboards, check fixtures, and look for signs of damp or damage.<\/span><\/p>\n<h3><b>Virtual Viewings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">These have grown in popularity, especially post-pandemic. They save time and allow for a wider pool of potential tenants.<\/span><\/p>\n<p><b>Tip for landlords:<\/b><span style=\"font-weight: 400;\"> Use high-quality video and a stable internet connection. Walk slowly and highlight unique features.<\/span><\/p>\n<p><b>Tip for tenants:<\/b><span style=\"font-weight: 400;\"> Ask the landlord or agent to zoom in on specific areas, like window frames or kitchen appliances.<\/span><\/p>\n<h2><b>How Lettingaproperty.com Makes Arranging Viewings Simple<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">While arranging viewings can sometimes feel like a juggling act \u2014 especially for landlords with multiple properties or those based overseas \u2014 at <\/span><b>lettingaproperty.com<\/b><span style=\"font-weight: 400;\"> we\u2019ve made the process fast, organised, and stress-free.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><b>Viewings Calendar<\/b><span style=\"font-weight: 400;\"> is designed to be straightforward for landlords and friendly for applicants. Tenants can arrange viewing appointments online, while landlords have complete control over who visits and when. The result? Less admin, faster lets, and a tidy record of all your viewings \u2014 all from one easy-to-use dashboard.<\/span><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/M-j_w4X58zc\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><b>Set Your Availability in Minutes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Before anyone can book, you simply set the dates and times when viewings are possible:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the <\/span><b>Property Overview<\/b><span style=\"font-weight: 400;\"> tab.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open <\/span><b>Set Your Viewing Availability<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose your date range (e.g. 15\/08\/2025 \u2013 17\/08\/2025) and add your preferred time slots (e.g. Friday 08:00\u201318:00).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Submit<\/b><span style=\"font-weight: 400;\"> \u2014 your slots are now visible to prospective tenants.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Pro Tip:<\/b><span style=\"font-weight: 400;\"> Offer multiple slots per day (morning and evening) to maximise interest. You can edit or remove slots anytime.<\/span><\/p>\n<h3><b>Tenants Book Organised 15-Minute Slots<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Applicants see your available slots and choose their preferred time. Slots are in neat 15-minute blocks to keep things fair and focused. When a tenant books, they\u2019ll see a note such as \u201cThe landlord will confirm this time with you,\u201d setting clear expectations for everyone.<\/span><\/p>\n<h3><b>Review, Confirm, or Decline with One Click<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You\u2019ll receive a notification when a booking request comes in.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the <\/span><b>Calendar<\/b><span style=\"font-weight: 400;\"> or <\/span><b>List view<\/b><span style=\"font-weight: 400;\"> to see the applicant\u2019s profile \u2014 including contact info, employment status, and affordability indicators.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decide whether to <\/span><b>Confirm Viewing<\/b><span style=\"font-weight: 400;\"> (turns green) or <\/span><b>Decline<\/b><span style=\"font-weight: 400;\"> (turns red). Pending requests are shown in orange until you act.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This keeps your diary accurate and applicants informed.<\/span><\/p>\n<h3><b>Automatic Feedback and Tracking<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Once the viewing takes place, our system automatically requests feedback from the tenant. Their responses appear in your dashboard so you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">See who\u2019s genuinely interested.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track which property features get the most attention.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prioritise serious applicants and speed up the letting process.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For portfolio landlords, the <\/span><b>List view<\/b><span style=\"font-weight: 400;\"> gives you a one-screen overview of all bookings, making it easy to stay on top of multiple properties.<\/span><\/p>\n<h2><b>Best Practices for Scheduling Viewings<\/b><\/h2>\n<h3><b>For Landlords<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Group viewings<\/b><span style=\"font-weight: 400;\"> can create competition and speed up decision-making.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>One-to-one viewings<\/b><span style=\"font-weight: 400;\"> offer a more personal touch and allow for in-depth questions.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep a record of all viewings for follow-ups.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>For Tenants<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you like a property, express your interest early \u2014 landlords often receive multiple applications.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be honest about your circumstances to avoid disappointment later.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>Viewing Etiquette Everyone Should Follow<\/b><\/h2>\n<h3><b>Landlords<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be punctual and professional.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect tenant privacy if the property is still occupied \u2014 give at least 24 hours\u2019 notice by law.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid over-selling; let the property speak for itself.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3><b>Tenants<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Notify if you\u2019re running late or need to cancel.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treat the property respectfully during the viewing.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ask before taking photos or videos.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>Common Mistakes to Avoid<\/b><\/h2>\n<p><b>For Landlords:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failing to prepare the property (messy spaces can be off-putting).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overbooking viewings and keeping people waiting.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not having the paperwork or key details ready.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><b>For Tenants:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turning up without checking the property\u2019s location first.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Forgetting to ask about bills, council tax, or contract terms.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not following up quickly after the viewing.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h2><b>Legal Considerations for UK Landlords<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re arranging a viewing for a property that\u2019s currently occupied, you must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide at least <\/span><b>24 hours\u2019 written notice<\/b><span style=\"font-weight: 400;\"> to the tenant.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get the tenant\u2019s consent for entry (even if it\u2019s in the tenancy agreement).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Failing to follow these rules can lead to disputes or even legal issues. Always keep communication polite and professional.<\/span><\/p>\n<h2><b>After the Viewing: Next Steps<\/b><\/h2>\n<h3><b>For Landlords<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Follow up with interested tenants quickly. A short, polite message thanking them for attending and outlining the application process can make you stand out.<\/span><\/p>\n<h3><b>For Tenants<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you like the property, submit your application promptly. Keep all your documents ready \u2014 proof of income, references, and ID \u2014 to avoid delays.<\/span><\/p>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The way you <\/span><b>arrange viewing<\/b><span style=\"font-weight: 400;\"> appointments can be the make-or-break factor in finding the right match between landlord and tenant. With a little preparation, clear communication, and tools like the <\/span><b><a href=\"https:\/\/www.lettingaproperty.com\/\" target=\"_blank\" rel=\"noopener\">lettingaproperty.com<\/a> <a href=\"https:\/\/app.lettingaproperty.com\/login\" target=\"_blank\" rel=\"noopener\">Viewings Calendar<\/a><\/b><span style=\"font-weight: 400;\">, the process becomes smooth, efficient, and even enjoyable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re showing a city-centre flat or touring a countryside cottage, remember: a successful viewing is less about ticking boxes and more about creating confidence \u2014 in the property, and in the person you\u2019re dealing with.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>FAQs<\/b><\/h3>\n<ol>\n<li><b> How do I arrange a property viewing in the UK?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> To arrange viewing appointments, contact the landlord or letting agent, agree on a time, and confirm details in writing. Online tools like lettingaproperty.com\u2019s Viewings Calendar make it faster and easier.<\/span><\/li>\n<li><b> Can tenants arrange viewings online?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Yes. Many platforms, including lettingaproperty.com, allow tenants to choose a viewing slot online, reducing admin and speeding up the process.<\/span><\/li>\n<li><b> How much notice must landlords give before a viewing?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Landlords must give at least 24 hours\u2019 written notice and get the tenant\u2019s consent before entering the property.<\/span><\/li>\n<li><b> What should I check during a viewing?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Inspect the property\u2019s condition, ask about bills, council tax, and tenancy terms, and check for any maintenance issues.<\/span><\/li>\n<li><b> How do I manage multiple viewings as a landlord?<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Use a booking system like lettingaproperty.com\u2019s Viewings Calendar to set availability, confirm or decline requests, and keep a tidy record of all viewings.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Arranging a property viewing might seem straightforward \u2014 pick a time, meet, and have a look around. But in reality, the way you arrange viewing appointments can make all the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":13349,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,18,46],"tags":[217,220,223,222,219,221,224,218],"class_list":["post-13347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-landlord-advice","category-rental-process","category-tenant-advice","tag-arrange-viewing","tag-book-a-viewing","tag-landlord-arranging-viewing","tag-landlord-viewings-uk","tag-property-viewing","tag-tenant-viewing","tag-tenant-viewing-property","tag-viewings-calendar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Arrange Viewing Appointments in the UK<\/title>\n<meta name=\"description\" content=\"Learn how UK landlords and tenants can arrange 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