Complete Plan
Receive your rent regardless of whether the tenant pays. Plus, legal expenses & home emergency cover included for peace of mind.
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Landlord Home Emergency Cover
Our landlords are covered up to £500 per call-out for emergency repair costs at their rented homes.
- Reliable tradespeople
- Available 24/7
- Unlimited call outs
- No excess
- Peace of mind
Included in Complete Plan & £240 when sold separately
Landlord Home Emergency Cover provides protection for costs incurred for any contractor carrying out emergency repairs to your rented property.
This cover for rental properties is included in our Complete Plan (£99 a month) and is also available as an add-on to the Basic or Essential Plans. Give yourself total peace of mind - with up to £500 of cover for every incident and unlimited claims.
Whether it's a burst pipe, broken boiler, busted lock or even all three - you'll have a network of trade professionals ready to help. You or your tenant can call the emergency helpline any time of day, every day of the year - including Christmas Day.
- 24/7 emergency helpline for landlords and tenants
- No excess payment required
- Unlimited number of claims (up to £500 per claim including parts, labour and VAT)
- Calls answered with courtesy in a UK-based call centre
- Full UK coverage with thousands of tradespeople
Frequently asked questions
How much does Landlord Home Emergency Cover cost?
What is not included in the Landlord Home Emergency Cover
- Boiler systems over 15 years old, or with an output of more than 60 kilowatts.
- Any emergency in a property that has been unoccupied for more than 30 days.
- Failure of boilers or heaters that have not been maintained, inspected or serviced by a qualified person within the last 12 months.
- Any claims arising within the first 28 days of the policy start date.
Full details of what isn't covered can found in the Policy Wording Document.
Is Landlord Home Emergency Cover a maintenance service?
Landlord Home Emergency Cover is for domestic emergencies only and is not a maintenance contract.
What is classed as a home emergency?
A domestic emergency is a situation that prevents your tenant from safely living in the property, such as having no heating, no access to water or being unable to secure the property.
Is there a limit per claim?
You can claim £500 per incident - including parts, labour, material and VAT. Claims for alternative accommodation are capped at £100.
